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Feedback received from more happy customers.
We have used Ridley Building Ltd for three projects in the last 4 years and on each occasion have been delighted with the end result. From first meeting with Mark through to the end of the building process, we have found him and his team very professional, considerate and a pleasure to work with. We would be more than happy to recommend this company. Jan and Johnny Roberts.
Hi Mark a great job done and we are really happy with the result. I'd like to extend the thanks of Heather and myself to you and the team at Ridley Building, and the other trades that you introduced to our project. The resulting extension is really nice, and is now coming together even more now that we are fitting kitchen and bathrooms etc. Still a long way to go, but we are seeing good progress in the project overall. So happy that we did 2 things properly; the floor in the kitchen/dining room and the pointing. Both of these points make for a much better result, even though they both added to the cost and have meant compromises elsewhere. Changing to Velux windows in the master bedroom was also a great suggestion from your team, and we appreciate that the result is much better.
Particular thanks to Adam for managing the site well, and also to Steve for being so thorough,
Best
Richard - Silsden
Mark took time to walk us through the whole build process for our part garage extension, offering reassurance, advice & guidance where needed. He was very solution focussed and provided accurate and realistic costings. His team were all professional and had great attention to detail. We were so impressed that we asked him to return to transform our garden. We are so proud and thankful for what they achieved not to mention how stress free it was for us due to great workmanship & communication.Suzanne - Burley
We used Mark to build an extension on the rear of our house and to extend our utility room. Mark and his team did a fantastic job. Mark was really helpful in the planning stages and once the build started, it went really smoothly. Everyone was always really helpful, polite and knowledgeable. The work is finished to a really high standard and I am so happy with the end result. Nicola - Addingham
Hi Mark. Sorry I missed you yesterday. Just wanted to thank you for all your guidance, help and hand holding over the last few months. You have gone above and beyond any expectations we had from a builder. 😁 Every tradesmen you have put us in contact with has been professional, friendly and so helpful. They’ve all gone out of their way to complete this project on time for us. We have thanked them, if you could pass on our appreciation I would be grateful. You have a good team. We love the house, the finish, the staircase, the boiler, the general feel of quality.
Helen and Darren Otley
Thanks so much to Mark, Steve and the rest of the team for the job you did on our place in Ilkley this year. We're so chuffed with the building work and quality of the finish. Mark was great and was quick to sort any issue we had (not that there were in really!) and the whole thing ran smoothly from start to finish. Especially important to us was that he was aware of what having building work is like if you have a young family and he always worked around and prioritised that (e.g. not leaving us without a kitchen for for more than one day even though it made his job more difficult...top man!). Would highly recommend. Thanks again
Andy M (Middleton, Ilkley)
Mark Just before you go on holiday, on behalf of the two of us, a very sincere thank you for all your efforts in developing the kitchen and dining areas. We are absolutely delighted with the finished product and much of that is down to you and your approach right back to thoughts on design and layout. Your recommendation of Steve Tebb also proved to be spot on, a very professional business.
Take care, have a good holiday
Regards
Steve and Barbara
Hi Steve, Mark I just thought I'd drop you a line to thank you personally for managing the costing side of my project. From a starting projection of £50,376 , it is a credit to you to have got to a final valuation of £51,323 given that extras such as kitchen and pantry fitting have been added as VOs.
I admit that back in July it took me 3-4 weeks to come to terms with the mechanics of your RB cost sheet but by the time we got into the second month, I felt as if I knew exactly what was going on. I was repeatedly told by all the so-called experts in the pub that I should expect some shocks and add-ons to find there way into the costs as time went along, but now that we are almost at the end of the process, I am delighted that was not the case and with the way things have gone.
Once again, many thanks for your input.
Regards
M
Dear Mark, now that the main contract has been completed, I am writing to thank you for all the work done by Ridley building over the past few months. When you and Steve came round to take an initial look at the house, I immediately felt that you would do a good job. It turns out I was wrong, you have not just done a "good job", but an absolutely outstanding one.
The quality of the work, the meeting of deadlines, the control of costs, the rapid and effective response to queries and concerns have all been first class.
in fact, in all my professional and personal life I cannot think of a contractor in any industry providing such an outstanding service.
i would be grateful if you could pass on our thanks and appreciation to all your staff and sub-contractors involved in the work, especially Steve, Adam, Duncan, John and Will . It has been a genuine pleasure to work with them on the project.
Vera and I are delighted with the transformation of our house brought about by your excellent work
best wishes, Nigel M
Dear Mark, The final invoice now processed. We would like to send our sincere thanks to you and your company with a special thanks to Steve Procter who has guided us through each step of the way. Without his help and attention to detail, we feel we would never have arrived at this outstanding end result. We would also like to thank all your subcontractors who have worked to such a high standard as yourselves making the whole team brilliant. Many thanks once again.
Two very happy people.
Dave and Sue
Hi Mark and Steve, Thanks very much to you both and the rest of your team for doing a fantastic job for us. we are delighted with everything and the way you have worked has been fantastic, Mum was delighted with it when she saw it at the weekend and (finally!) is looking forward to moving in, all being well this side of Christmas!
Kind Regards
John
Dear Mark, Now that the garage is finished, I thought it would be a good time to write and tell you how pleased Carol and I are with the result.
We are absolutely delighted, it is fact much nicer than we thought possible at the outset of the project. Both Steve and you have looked after us , explaining everything as you went along , giving us clear estimates as to what was being done and why and more importantly sticking to the budget. You even suggested refinements and improvements that have really helped make a humdrum building rather special. Your staff were excellent they made sure they caused the minimum of disruption to us whilst producing work of high standard.
If you remember when I bumped into you at the airport recently, I told you that I would eventually forgive you making the rest of our house look rubbish by building such an attractive garage. Well I have forgiven you and I will have to spend some more money with you in the near future. A painful pleasure to look forward to !!!
Kind regards, Will
Dear Mark, I'd like to say a huge thank you to you and your team for an
excellent job with my 2 storey extension. It was a challenging job in lots of
ways not least my tight budget for which you & Steve were extremely
respectful of at all times. The detailed
plan with costings meant I knew exactly where I stood with no changes made
unless discussed and agreed with me. I also appreciated the numerous suggestions
you both made to the original architectural & kitchen designs. What I ended
up with is way, way better than what I first shared with you both.
One of my biggest worries was the impact on the neighbours
as it ideally needed scaffolding on their property for a little while and they
are retired so home all day & let's be honest building projects are not
generally quiet. Adam was superb in managing their concerns from day 1 and this
is no exaggeration in that they said they missed the team when it was all
finished. They even bought one of the building team a present when he passed
his driving test!
All the team in fact were very, very polite and respectful
all round. Every night there was the best effort to clean up any mess and keep
it still like a home. One of the guys had actually done my washing up one
evening which was a pleasant surprise.
We particularly liked the ingenious ideas to keep say, the bath working
for us when it was time for the bathroom relocation. I'm glad that situation didn't last long
though but the efforts to work round our day to day living were greatly
appreciated.
The Ridley Building professional & courteous way of
working also extended to anyone who you suggested for plumbing, electrical,
plastering, decorating to name a few. You said you would manage the whole
situation involving all of these and you & Steve were true to your word. All
of these people have been very good and competitively priced for what was
required.
Finally and most importantly the finished article. It is
truly fantastic and that is the shared view of anyone who has visited so far.
The workmanship is of really high quality and you've reminded me on numerous
occasions if there is anything not quite right to let you know straight away. So
a big, big thank you to all of your team and I would definitely use you again
and also recommend you to any of my friends.
Regards,
Richard Fisher
Mark, Steve (and Adam) Thanks very much for great progress so far on our project, all issues and the odd problem ( not of your fault) have all been dealt with professionally and with superb attention to detail and you have all tried at all times to offer solutions in keeping with the spirit of what we are aiming to achieve but endeavouring to work to the budget where possible.
Your advice and guidance have made the rather daunting scale and complexity of the build much more manageable and all of your staff and contractors have behaved in a friendly and courteous manner which does you all credit - we are certainly more than happy with our choice of builder, so thanks to you all.
Just to wish you all a happy Christmas and great and restful break.
Cheers!
John and Mary
Mark Thanks for the invoice which has now been passed to the Head of Finance who will transfer the funds shortly. We will send a text to confirm the transaction is done.
Duncan duly tidied up a couple of items yesterday and whilst he did so we had a good chat about his favourite subject, Planet Rock!
On behalf of Barbara and I, a sincere thank you for all the work you and your team have carried out, we are delighted with the end product and the standard of workmanship. The desire to achieve the highest standards is welcome, impressive and refreshing. Carpets are due in the next week or so and we will let you have a few photos for the archive.
Thanks again.
Steve
Cheers Mark, Really appreciate everything you've done!
Thanks to you, Steve and your team!
We couldn't have asked for nicer or more professional people to work on our house.
If you need references in the future, please let us know, they'll be glowing!
Ce & B